Finance Assistant

Location: Bristol (Hybrid)

Hours: Full time

About Swoop 

We are a global community of over 100 adventure travel enthusiasts - ex-guides, avid travellers, and those with an adventurous spirit - spanning five continents.  Since 2010, we’ve helped more than 15,000 people experience the trip of a lifetime in Antarctica, Patagonia and the Arctic.  Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment, as a B Corp, to doing what’s right for people and the planet and, above all, our connectedness as a global team.

About the role

We’re  looking for a dedicated and detail-oriented individual to join our Finance Team in an administrative support role.  While you don’t need extensive experience,  we’re looking for someone with a solid foundation in working with numbers - whether that’s from a finance or administrative role  OR  a strong mathematical background, such as a finance-related degree. 

This role focuses on Accounts Receivable tasks, including allocating payments, reconciling transactions, and processing invoices. If you enjoy solving problems, working methodically, and ensuring everything is in its right place, this could be a great opportunity.

We’re a small, supportive team, so we need someone who’s happy to get stuck in, take initiative, and help out wherever needed. We don’t expect you to know everything from day one—we provide full training and support to help you get up to speed.

The ideal candidate will be proactive and organised, taking ownership of their daily and weekly tasks to ensure everything runs smoothly. You’ll report to our Head of Finance and work closely with our Management Accountant, helping to keep our customers’ financial records accurate throughout their booking journey.

Key responsibilities 

• Allocating customer card payments

• Reconciling customer bank transfer payments 

• Processing amendments to customer invoices

• Reconciling merchant settlements of card payment batches

• Processing supplier invoices

• Assisting the finance team with administrative tasks

• Supporting the customer service & sales teams with invoice or payment questions

• Completing ad-hoc finance tasks as they arise

About you

• Background in finance administration OR a strong mathematical education (such as a degree in a related field)

• Competent in Google Sheets/Excel (basic formulas, data entry and organisation - nothing advanced)

• Highly numerical, with strong problem-solving skills and attention to detail 

• Inquisitive, analytical and enjoys problem-solving - thrives on making things ‘fit’

• Positive and Proactive, taking ownership of daily and weekly tasks to ensure efficiency and accuracy

• Happy to jump in where needed, work flexibly and support the team with various tasks

• Open to learning - full training and support will be provided

• Able to work efficiently and accurately in a dynamic and collaborative environment

This role would be perfect for someone looking to develop their finance and accounting skills in an exciting adventure travel company while working within a supportive and close-knit team.

Employment details 

Holiday:

• Twenty-five days’ paid holiday, in addition to your birthday and public holidays 

Working Hours:

• Full-time, 37.5 hours per week. 9am - 5:30pm,  Monday to Friday

Working Arrangements:

• Hybrid - A mix of remote work and office time in our Bristol location at least two days per week, so living in/near Bristol or within a commutable distance would be ideal. Our beautiful offices are located at the top of Park Street within the SquareWorks workspace. Enjoy exclusive member perks and a vibrant working environment

 Benefits Include:

• Opportunity to work-and-travel

• Annual Swoop Summer Adventure

• Monthly company bonus

• Company laptop 

• Wellbeing support

How to apply 

If you feel you’ve got what it takes, please click Apply Now. The closing date is 15th August 2025.

Supporting you to be yourself 

Swoop is committed to creating a diverse environment and is proud to be an equal opportunity employer for all Swoopers all over the world. All qualified applicants will receive consideration for employment without regard to race, colour, religion, identity or expression, sexual orientation, national origin, disability, age, or veteran status. We support Swoopers to feel they can be absolutely themselves, because only then we will get the best out of each other.