Deputy Sales Manager - Adventure travel
Location: UK - Remote
Hours: Full time
About Swoop
We are a global community of over 100 adventure travel enthusiasts - ex-guides, avid travellers, and those with an adventurous spirit - spanning five continents. Since 2010, we’ve helped more than 15,000 people experience the trip of a lifetime in Antarctica, Patagonia and the Arctic. Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment, as a B Corp, to doing what’s right for people and the planet and, above all, our connectedness as a global team.
About the role
We are seeking a commercially minded and hands-on Deputy Sales Manager to support the Senior Sales Manager in leading a team of 17 Antarctica sales Consultants & Specialists.
This newly created role will focus on training, coaching, and developing the sales team, driving performance, and maintaining high levels of engagement and motivation. You will act as a point of leadership for the team in the day-to-day operations, working closely with the Senior Sales Manager to deliver global sales targets and ensure a consistent, high-performing sales function.
This is an exciting opportunity for a sales leader with a collaborative mindset, someone who thrives in a hands-on, coaching-led environment and is eager to grow into a broader leadership role.
Key responsibilities
Sales support & performance
Support the Senior Sales Manager in driving sales performance across the Antarctica sales team.
Lead performance-led reviews with individual team members and support follow-up actions.
Monitor KPIs and sales data to identify opportunities for improvement, growth, and coaching.
Actively contribute to sales strategy execution, ensuring consistency across the team in approach and standards.
Team development & coaching
Coach, mentor, and develop sales consultants, helping them reach individual and team targets.
Support onboarding and training of new team members, embedding Swoop’s sales methodology and customer-first approach.
Maintain engagement, motivation, and morale across the remote sales team.
Operational & commercial support
Ensure effective use of CRM systems, reporting tools, and analytics to support decision-making.
Collaborate with the Senior Sales Manager on commercial initiatives, campaigns, and sales process improvements.
Act as a reliable point of escalation for team queries or challenges, ensuring smooth day-to-day operations.
Culture & values
Build strong cross-cultural relationships across the team, encouraging collaboration in a remote environment.
Understand and embody Swoop’s four sustainability priorities and embed in your day-to-day responsibilities, decision making, and collaboration
About you
You Must-have:
At least 4 years’ sales experience within travel, expeditions, or cruise industries
At least 2 years’ experience in a deputy or leadership role
A proven track record in delivering strong sales performance
Strong coaching, mentoring and people development skills
Confidence managing performance conversations and holding individuals accountable
A collaborative leadership style with the ability to motivate a remote, diverse team
Ability to work the required shift pattern
Ideally, You Will:
Proficient in CRM systems, analytics, and reporting tools
Be commercially astute, confident interpreting sales data and KPIs
Be comfortable working in a fast-paced, goal-driven environment
Have a genuine passion for adventure travel and alignment with Swoop’s sustainability values
Employment details
Holiday:
Twenty-five days paid holiday, in addition to your birthday and public holidays
Working Hours:
UK - This is a Monday to Friday role, with working hours of 9am - 5.30pm, with 3 x late shifts per week from 11:30am - 8pm, designed to support our international customer base.
Working Arrangements:
Remote:
Even for remote team members, occasional visits to our Bristol office may be required for training, team collaboration, or key meetings
All team members will also be required to join our International Togetherness event, held once a year — a chance for the entire global Swoop team to connect in person
Benefits Include:
An annual familiarisation trip to our destinations
Annual International Swoop Togetherness Event
Monthly company bonus
Company laptop
Wellbeing support
A supportive, globally connected culture where balance and belonging matter
How to apply
If you feel you’ve got what it takes, please click Apply Now. The closing date is Friday 27th February 2026.
Once you have applied, you will receive a Swoop application form, which must be completed and submitted by Sunday 1st March 2026 in order for your application to be considered.
Supporting you to be yourself
Swoop is committed to creating a diverse environment and is proud to be an equal opportunity employer for all Swoopers all over the world. All qualified applicants will receive consideration for employment without regard to race, colour, religion, identity or expression, sexual orientation, national origin, disability, age, or veteran status. We support Swoopers to feel they can be absolutely themselves, because only then we will get the best out of each other.